Troubleshooting

How to schedule the rainfall
By default, SmartTerra is set to Auto-rain mode. However, there are times when you need it to rain more often. Fortunately, there is an undocumented feature...
Tue, Jun 14, 2022 at 11:37 AM
How to manually set the Sunrise/Sunset Times
To manually set the Sunrise or Sunset time, go to Settings > Advanced Settings, and send the following Command To Change Command Sunrise Time Q04h...
Tue, Jun 29, 2021 at 10:48 AM
SmartTerra Keeps Repeating the Word "SmartTerra"
If the unit keeps repeating the word "SmartTerra", try changing the sound loop within the selected theme to something other than "None"....
Wed, Jul 7, 2021 at 8:06 PM
Unit does not store time
There is an internal clock that stores the date/time for the unit. If the unit is not storing time, meaning that the time does not change, or you need to co...
Mon, Jul 12, 2021 at 11:53 AM
How to Restore Pump Upper Limit
Pump power is limited to a pre-set value. On some rare occasions, it might get changed. To restore the value, we need to send a direct command to the unit.&...
Wed, Jul 21, 2021 at 9:08 AM
How to Remove the micro SD Card
SmartTerra stores the sound loops on the micro SD Card. The figure below shows where the SD card is mounted on the board. To remove the SD Card, we...
Fri, Jul 23, 2021 at 10:04 AM
How to Re-flash the Sound-loop SD card
In order to reflash the SD card, you should have some basic knowledge of: How to navigate windows How to download and uncompress a .zip file Steps Che...
Tue, Mar 22, 2022 at 7:03 PM
How to Remove and Re-flash the Micro SD Card
If you are having trouble with random noise coming from the unit, you can try reflashing the SD Card. Requirements: Phillips screwdriver Computer wit...
Mon, Aug 23, 2021 at 12:10 PM
Reseating the micro SD Card
If the sound loop is glitchy. You can try reseating the micro SD Card. You don't need to turn the unit off while doing this. Steps: 1. Push in the ...
Mon, Aug 23, 2021 at 12:06 PM
Strange noises while playing the sound
If you hear some strange noise coming from SmartTerra while it is playing the sound loop. This can be related to the micro SD-card. There are several things...
Mon, Aug 23, 2021 at 12:12 PM