Troubleshooting
Things you will need -Aquarium silicone glues (I use Loctite GO2 Gel less smell) https://www.homedepot.com/p/Loctite-GO2-Gel-All-Purpose-0-6-fl-oz-Gl...
Thu, Apr 22, 2021 at 6:34 PM
Please let us know so we can get it fixed! Contact Us
Tue, May 11, 2021 at 2:15 PM
The water filter should be secured at the bottom of the tank. If this is not the case, you can easily snap it back on by squeezing the sides of the plastic...
Tue, May 11, 2021 at 3:10 PM
If the fan is running too loud or too strong, you can adjust the fan speed via the application. Steps 1. From the application, go to Settings | Adva...
Wed, Jun 9, 2021 at 1:03 PM
First of all, make sure that your SmartTerra is placed on a rigid and level surface. Be careful when moving the unit when there is water inside the reservoi...
Tue, May 11, 2021 at 1:01 PM
There may be several reasons for this: The fan may not be working properly. Open the spin cover and see if the fan can turn on. The humidity setpoint ...
Tue, May 11, 2021 at 3:25 PM
All commands are case-sensitive All 0's are zeros Write Turn Rain-Auto Mode On z0202 Turn Rain-Auto Mode Off z0200 Turn off Night Mode ...
Tue, Jun 1, 2021 at 9:10 PM
Physical Examination Check and make sure that the fan is connected. 1. Open the spine lid 2. Check if the fan's cable is properly connected to the po...
Thu, Jun 23, 2022 at 12:35 PM
If the pump has been displaced or the pipe is not connected to the pump, then it may not rain properly. Simply place the pump at the back of the water t...
Fri, Sep 3, 2021 at 11:23 AM
If you are a missing part or received a damaged part, please let us know so we can send you a replacement Contact Us
Tue, May 11, 2021 at 2:37 PM