Troubleshooting
Simply reattach the cover with superglue.
Tue, May 11, 2021 at 2:48 PM
To test the pump functionality, we can send a direct command to manually turning on/off the pump. Before doing so, make sure that you have plenty of water i...
Mon, Jul 19, 2021 at 9:40 PM
Check that you have the latest version of the app: Android / iOS Delete the app and redownload the latest version.
Tue, May 11, 2021 at 2:09 PM
Themes Themes allow you to customize your SmartTerra, and easily switch between different environments. Two preset themes are provided: Tropical...
Tue, May 11, 2021 at 3:17 PM
Make sure that no other mobile app is connecting to it the unit. You can only connect to the unit one mobile app at a time. Restart the application. If y...
Tue, May 11, 2021 at 3:18 PM
Problem If you notice that the spine is warp and the cover is not closing properly or hard to close. This is usually due to the screws securing the spine a...
Tue, May 11, 2021 at 2:40 PM
If the temperature and humidity level shows 0, this might be because the the temperature/humidity sensor is not working properly. Gently tap the lid of...
Tue, May 11, 2021 at 3:28 PM
Things you will need -Aquarium silicone glues (I use Loctite GO2 Gel less smell) https://www.homedepot.com/p/Loctite-GO2-Gel-All-Purpose-0-6-fl-oz-Gl...
Wed, May 5, 2021 at 11:26 AM
The parts are design to fit together perfectly with weight inside the tank. Once you have added plants and soil to your tank, the parts will soon settle and...
Tue, May 11, 2021 at 2:41 PM
When AUTO Fan Mode is on: During normal circumstances, the fan will be on IDLE. It turns slowly to circulate air and prevent stagnation. Whenever th...
Tue, May 11, 2021 at 3:37 PM