SmartTerra Support Portal

Are your plants appearing a little yellow or brown? Or are they drooping? There can be many reasons that your plants are not doing so well. Here are a ...

You can manually turn off the voice notification via mobile app: 1. Go to Menu | Settings... | Advanced Settings... 2. Press continue when prompted to do ...

The SmartTerra has an integrated Bluetooth music streaming system. However, it works independently from the SmartTerra App. You would connect, play music, a...

Many factors affect when/how your unit rains. You may have to play around with the settings to determine the optimal conditions for your plants. Soil Mo...

With some DIYs, these scratches and can be removed using a surface polishing compound. You can use various kinds including automotive scratch removers. We r...

It may be the nighttime for the unit. Go to your theme settings and check that the sunset time is later than your current time Make sure that the Date...

The growth media / soil mix should be rinsed before used in the tank. Put the mix into a mesh bag (provided in the starter kit). Run water through to rem...

Method 1 A simple pencil eraser can help remove the glue residue. Simply keep rubbing it as you would erasing the pencil marks. To restore the shine, yo...

There are a few reasons why it might not be raining properly. 1. The water is too low Check the water level in the reservoir. If the level is too lo...

Volume of the soundscape: Adjust the volume slider on the home page in the SmartTerra App. Volume of the streaming music: Adjust this through your phone...