SmartTerra Support Portal

With some DIYs, these scratches and can be removed using a surface polishing compound. You can use various kinds including automotive scratch removers. We r...

You can manually turn off the voice notification via mobile app: 1. Go to Menu | Settings... | Advanced Settings... 2. Press continue when prompted to do ...

The SmartTerra has an integrated Bluetooth music streaming system. However, it works independently from the SmartTerra App. You would connect, play music, a...

Are your plants appearing a little yellow or brown? Or are they drooping? There can be many reasons that your plants are not doing so well. Here are a ...

It may be the nighttime for the unit. Go to your theme settings and check that the sunset time is later than your current time Make sure that the Date...

The growth media / soil mix should be rinsed before used in the tank. Put the mix into a mesh bag (provided in the starter kit). Run water through to rem...

Many factors affect when/how your unit rains. You may have to play around with the settings to determine the optimal conditions for your plants. Soil Mo...

Method 1 A simple pencil eraser can help remove the glue residue. Simply keep rubbing it as you would erasing the pencil marks. To restore the shine, yo...

You can send a direct command to the unit via the app. using the "Send Command" from the "Advanced Settings" screen. Steps: 1. From...

Volume of the soundscape: Adjust the volume slider on the home page in the SmartTerra App. Volume of the streaming music: Adjust this through your phone...