This direct command may be useful for diagnosing the issue with the sound loop: no sound, or corrupted sound.


If you don't already know how to send a direct command, check this link below:

https://chalardus.freshdesk.com/en/support/solutions/articles/48001181114-how-to-send-a-direct-command-to-the-unit


Steps

1. Depending on the time of the day in the unit, send the following direct command where NN is a track number. It may take up to 10 seconds for the sound to change, so, give it at least 10 seconds before each try:


Daytime Soundloop

m02NN

Example:

m0201

Nighttime Soundloop

n02NN

Example:

m0217

Track Ranges

01 to 17



Note: The change is not permanent and will get reset back to the original when the day/night cycle changes.