If the auto-rain mode is turned off, SmartTerra will not auto-rain. To be sure that it is set properly, we can send the direct command to turn it on. Please follow the instructions below on how to send the direct command. You will only need to do this once:
https://chalardus.freshdesk.com/a/solutions/articles/48001181114
The Auto-rain command is ("0" = zero)
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There could be other reasons as well, so, be sure to also check out the following link: